Delete account

Delete in the app

You can delete an email, Google, or Apple account from inside Englisys. If you already uninstalled the app, send the same request by email.

1. Open Englisys and sign in to the account you want to delete.
2. Open the profile screen.
3. Tap Leave, then confirm Delete.
4. That device deletes the signed-in account, the password hash, review sessions, word progress, review history, and app settings.

The built-in admin session used when nobody is signed in is not a user account and cannot be deleted in the app.

What may remain in the cloud

Leaving in the app does not always delete the account and study records already synced to the cloud. Email sinzjang@gmail.com from the account address with the subject “Englisys account deletion”. After we confirm the request, we delete the cloud copy we hold within 30 days. Uninstalling the app also removes the local database on that device, including speaking and listening practice results.

Subscriptions are separate

Deleting the account does not cancel an App Store or Google Play subscription. To stop renewal, cancel in store subscription settings. See Subscriptions.

What is deleted

Deleted on the device: account identifiers, display name, sign-in identifiers, the password hash, and that account’s review sessions, word progress, review history, and settings. Card numbers were never stored. Store receipts stay with Apple or Google. Details are in the Privacy Policy.